Terms of Service

These Terms of Service ("Terms") govern your access to and use of the NurtureCore Studio platform at nurturecorestudio.com and related services (the "Services") operated by Yushen MGT Incorporated ("NurtureCore Studio," "we," "us"). By creating an account or using the Services, you agree to these Terms.

1. The Services

NurtureCore Studio is an online marketplace that connects clients with licensed physiotherapists for one-on-one virtual movement and pilates sessions. NurtureCore Studio is a wellness and scheduling platform; it is not a healthcare provider, does not provide medical advice, and does not practice medicine. Sessions delivered through NurtureCore Studio are wellness coaching sessions and are not a substitute for medical diagnosis or treatment.

2. Eligibility

You must be at least 18 years old to create an account or book sessions. By using the Services you represent that you meet this requirement and that you are legally able to enter into a contract.

3. Accounts

• You must provide accurate information when creating an account and keep it updated.
• You are responsible for keeping your password confidential and for all activity on your account.
• You may close your account at any time from your dashboard or by contacting support.

4. Bookings, payments, and refunds

When you book a session you authorize NurtureCore Studio to charge your payment method for the listed price at the time of booking. Payments are processed by Stripe, Inc. Cancellations and refunds are governed by our Cancellation & Refund Policy.

5. Insurance reimbursement

NurtureCore Studio operates in cash-pay mode by default: you pay upfront and we provide a superbill (a receipt formatted for insurance) that you may submit to your insurance carrier for out-of-network reimbursement. Whether your insurance reimburses any portion is between you and your insurer; NurtureCore Studio does not guarantee reimbursement.

If and when NurtureCore Studio makes direct insurance billing available in your region, additional terms will apply at the time you opt in.

6. Acceptable use

You agree not to:

• Use the Services for unlawful, harmful, or fraudulent purposes.
• Impersonate any person or misrepresent your affiliation.
• Attempt to gain unauthorized access to other users' accounts or to non-public areas of the Services.
• Probe, scan, or test the vulnerability of any NurtureCore Studio system without prior written consent.
• Record, copy, or distribute any session content without the consent of all participants.
• Use the Services to transmit any harassing, defamatory, or sexually explicit content.

7. User content

You retain ownership of any content you submit (notes, reviews, photos). By submitting content you grant NurtureCore Studio a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content for the purpose of operating and improving the Services. Reviews must be honest and reflect first-hand experience; NurtureCore Studio may remove reviews that violate these Terms.

8. Medical disclaimer

The Services and any content you receive through them, including sessions with physiotherapists, are for general wellness purposes only and are not a substitute for professional medical diagnosis or treatment. Always seek the advice of a physician with any questions regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you experienced through NurtureCore Studio. If you think you may have a medical emergency, call your local emergency number immediately.

9. Independent contractors

Physiotherapists offering sessions through NurtureCore Studio are independent contractors and not employees or agents of NurtureCore Studio. NurtureCore Studio does not control the manner or means by which a physiotherapist delivers their sessions. You contract directly with the physiotherapist for the services they provide.

10. Intellectual property

The Services, including the NurtureCore Studio name and logo, are protected by copyright, trademark, and other laws. NurtureCore Studio grants you a limited, non-exclusive, non-transferable license to use the Services for their intended purpose. You may not reproduce, modify, distribute, or create derivative works of the Services without our prior written consent.

11. Termination

We may suspend or terminate your access to the Services at any time if we reasonably believe you have violated these Terms or applicable law. You may terminate your account at any time. Sections that by their nature should survive termination will survive (including Sections 7, 8, 12, 13, 14, and 15).

12. Disclaimers

The Services are provided "as is" and "as available" without warranties of any kind, express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Services will be uninterrupted or error-free. NurtureCore Studio does not warrant the accuracy of any information provided by physiotherapists or other users.

13. Limitation of liability

To the maximum extent permitted by law, NurtureCore Studio and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or relating to the Services. NurtureCore Studio's total cumulative liability for any claim arising out of or relating to the Services will not exceed the greater of (i) the amount you paid to NurtureCore Studio in the twelve months preceding the claim and (ii) one hundred US dollars (US$100).

14. Indemnification

You agree to indemnify, defend, and hold harmless NurtureCore Studio and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to (a) your use of the Services, (b) your violation of these Terms, or (c) your violation of any rights of a third party.

15. Governing law and dispute resolution

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Services will be resolved by binding arbitration administered by JAMS in San Francisco, California, in accordance with its Streamlined Arbitration Rules, except that you may bring an individual claim in small-claims court if it qualifies. You and NurtureCore Studio waive the right to a jury trial and to participate in a class action.

16. Changes to these Terms

We may update these Terms from time to time. If the changes are material, we will notify you by email or by a notice in the Services at least 14 days before they take effect. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.

17. Contact

Questions about these Terms can be sent to legal@nurturecorestudio.com.